What is net promoter score (NPS) ?

What is net promoter score (NPS) ?

Net promoter score (NPS)

Definition:

It is an index from the range of -100-  to  100, which measures the customers willingness to praise or vote and suggest products or services to others. This metric reshape the business world and provides the core measurements for customer experience.

The role of surveys, and how it affects in business growth and sales

The role of surveys, and how it affects in business growth and sales.

Main Points:

A- Why surveys affect Your company?

B- Top 6 ways to surveys to know your

customers.

Using opinion polls to increase sales and boost up your profit

Using opinion polls to increase sales and boost up your profit

Main Points:-

A- The importance of opinion polls.

B- The most important points that must be preserved to put your company in 

the leadership position.